Terms of Service Overview for Fistena Jewellery

Welcome to Fistena Jewellery’s Terms of Service. This document outlines the rules and guidelines for using our website and services. By accessing or purchasing from our site, you agree to these terms. Below is a summary of the key sections:.

1. General Terms

By using the website, you agree to comply with the Terms of Service. If you don’t agree, you should not use the website. Fistena Jewellery reserves the right to update the Terms, so users are advised to review them periodically.

2. Online Store Terms

  •  Users must be of legal age in their jurisdiction or have consent for minors to use the site.
  • Prohibited activities include illegal use, violating       laws, and transmitting harmful code.
  • Violations may result in immediate termination of  services.

3. Product Information & Availability

Products are displayed as accurately as possible, but color or other variations may occur due to different screens. Fistena Jewellery reserves the right to limit quantities and discontinue products without notice..

4. Accuracy of Information

 
  • .We are not responsible for inaccuracies or outdated information on the site.
  • Users are responsible for verifying information before making decisions.

5. Modifications to Service and Prices

Prices and service may change without notice. You are responsible for providing accurate billing information, and any errors in your order may lead to cancellations.

6. Products and Services

  • Products may have limited quantities and are subject to our Return Policy.
  • We reserve the right to limit sales by person, region, or jurisdiction.
  • Product descriptions and pricing may change without notice.

7. Billing and Account Information

  • We may refuse or limit orders at our discretion.
  • Users must provide accurate and updated account information.

8. Optional Third-Party Tools

Fistena Jewellery may offer third-party tools that are not under their control. You use these tools at your own risk.

9. Third-Party Links

The website may include links to third-party sites. Fistena Jewellery is not responsible for any transactions or harm caused by these third-party sites.

10. User Comments and Feedback

Any feedback or ideas you send to Fistena Jewellery may be used freely by them, with no obligation to compensate you.

11. Personal Information

Personal information is governed by our Privacy Policy.

12. Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions and may cancel orders based on incorrect information.

13. Prohibited Uses

Prohibited activities include unlawful use, harassment, spamming, and interfering with site security.

14. Disclaimer of Warranties

  • We do not guarantee uninterrupted, secure, or error-free service.
  • Use of the service is at your own risk.

15. Indemnification

You agree to indemnify Fistena Jewellery for any claims arising from your breach of these terms or violation of law.

16. Severability

If any provision is deemed unenforceable, the remaining terms remain valid.

17. Termination

  • Terms remain effective until terminated by either party.
  • We may terminate services if users fail to comply with terms.

18. Entire Agreement

These terms constitute the entire agreement between users and Fistena Jewellery.

19. Governing Law

The terms are governed by Indian law, and any disputes will be subject to the jurisdiction of the courts in Bengaluru, India.

20. Changes to Terms

We may update these terms at any time. Users are responsible for reviewing changes.

21. Additional Terms for Brass Jewellery

  • Returns: 5-day return policy with full refund after inspection. Personalized items are non-returnable.

  • Exchange: Credits for brass and stones, minus making charges and GST.

  • Buyback: Refund for brass and stones at 90% value, minus making charges, GST, and processing fees.

  • Weight Variations: Prices are based on average weight. Actual weight may vary, leading to adjustments.

  • Documentation: Original invoice and certificates are required for returns, exchanges, or warranties.

  • Exclusivity: Exchange and buyback are valid only for Fistena Jewellery products.

Contact Information

For questions, contact us at care@fistena.co or visit our address:
Fistena Jewellery,  Bahadurgarh, Haryana- 124507.